Privacy Policy

Privacy Policy

Introduction

Welcome to http://vehicle-frame-inspection.autobodyshop-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies across all aspects of our online presence, including but not limited to our website, applications, services, and products. However, it is important to clarify that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides our interactions when:

  1. You use our applications or services as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You receive communications from us, such as newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and manage your user account.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account information if you choose to store it for seamless payments.
  4. Purchase Information: Records of products or services purchased from us, including order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  6. Location Data: Information about your geographic location when you interact with our services (with your consent).
  7. Feedback: Your responses to surveys or feedback forms to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms.
  9. Product Information: Details about the products you interact with on our site, including preferences and browsing behavior.

We gather this data through various methods: user input forms, direct interactions, analytics tools, and automated technologies within our applications. Additionally, third-party services or partners may share personal data with us, guided by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary: These ensure core functionalities of the site, such as remembering user preferences.
  • Preference: Cookies store settings and customization choices to personalize your experience.
  • Analytics: They help us understand how visitors use our site, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by applicable laws. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We prioritize the security of your personal data and implement robust organizational safeguards. This includes:

  • Encryption for secure communication and data storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured format, portable across systems.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Filing Appeals/Complaints: You can raise concerns and file complaints with us or relevant regulatory bodies.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data-related requests, or unsubscribing, please reach out to us: